My hotel room had no hot water in the mornings I w...

My hotel room had no hot water in the mornings I was staying with you. I brought this up with the hotel the first morning of my stay. When I came back in the evening I asked for an update. Their explanation was that it was a "capacity issue" with too many people taking showers at one time. I am sorry, but you are in the hotel business, how can you not be prepared for this? Did not enjoy the three cold showers I had to take. Maybe it's time to update your infrastructure at this hotel.

No real apologies from the tech I spoke with, more of a shoulder shrug and basically said there was nothing he could do.

I am a Hilton Honors member and definitely will not stay at this property again.