So for 90 days I have been trying to deal with som...

So for 90 days I have been trying to deal with something that was time sensitive with my medicare account. No resolution. I sent in a form to the Poughkeepsie office that they sent me to try and resolve this problem. Honestly, since I have been dealing with this medicare issue for so long, I thought nothing would be done. Well I followed up sending the form with a phone call an got a representative named Ms. Stackhouse. At first I thought oh no, she sounds mean, she was not she was just very to the point! LOL Ms. Stackhouse said she would call me back in the afternoon, and she Did. She received my form and updated my SS account. You rock Ms. Stackhouse. She even calmed me down. She is very good employee of SS and should be commended. She really is awesome. Thank you so much for resolving my problem. So many times only negative reviews are written. I felt she went above and beyond.