HEN J.

Review of Taylor Management Company

This company is the worst. I'd had high hope's for...

This company is the worst. I'd had high hope's for them because of the positive reviews (fake) but so far all I've seen is that they are unprofessional, uncommunicative, and don't have good follow through.

Our Association hired them to manage and oversee the business of the community and so far, this company has not done good work.

I emailed them multiple times with one question and didn't get a response. When I finally did get a response, they simply told me to refer to their email from a month prior. Others in the building have had a similar experience. Even the simplest of tasks they seem to either put off or not respond to or delegate back to the board. I'm truly disappointed in the poor service we've gotten from this company and definitely wouldn't recommend them. I'm honestly very surprised that they have such good reviews.

I had wanted to repair things and move forward so I shared my concerns with them directly and outlined the various things I would like, for example a timely response to emails. Instead of acknowledging their poor performance they simply said they would stop working with us. What?! So instead of providing decent customer service and remedying past issues you just cut and run? I would not choose this company to run anything, ever. Do your research and find someone else.