e Van Review of Charleston AFB, SC
The Hunt Staff bent over backwards to accommodate ...
The Hunt Staff bent over backwards to accommodate us. They processed our application within 24 hours and kept in touch with us during the process. They answered all our questions and made sure we had all information needed for us to complete the lease signing process. We are strong believers in positive customer service and thus staff exceeded all expectations. Thanks for all your help.
We have lived in three Military housing units (Different areas of the country) and so far Hunt and JCB maintenance is number 1. They have communicated with us almost within and no longer then 24 hours. So far our requests have been completed or scheduled with 7 days of move in. In the past we have had to fight, or threaten to call post/base commanders to have work completed. In one case they told me to do the work ourselves. So far not here.
We want to Thank the entire Hunt Team for assistance after the mandatory evacuation. 1. Maintenance Team, they arrived as scheduled to repair damage to our screened in porch. Thanks for keeping on schedule and the professional work. 2. Davey Lawn Team, even as busy as they were after the storm, they worked with us to collect all the downed limbs, leaves etc. Thanks Great Job. 3. Hunt and JBC housing offices, provided information needed to complete our insurance claim for food we lost cause of the power outage. Thanks, the claim was approved and paid. As we have stated earlier, living on other installations over the years, we have encountered problems with housing issues and had to fight to have the issues corrected. We are thankful for all the assistance we have and will receive.
We want to Thank Ian and Luke for their combined effort to resolve the problem with our heat pump. The motor blew late on Saturday night, and Ian made the trip out at 10:30 pm (2030) to see what was the problem. Very soon there after Ian and Luke installed the new motor. We appreciated the continuous communication between the maintenance office and us. We appreciate the professional service these gentlemen provided and the continued effort by the Housing office maintenance office.
Thanks to Shawn and crew for keeping their promise to replace the door on our screened in porch. The door is made from quality materials and a perfect fit. Luke installed it without any problem.

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