Kayla Duba

Review of portneuf medical center

I am so disappointed with portneuf! My husband got...

I am so disappointed with portneuf! My husband got hurt at work so we went in for an examination they took xrays, said nothing was wrong and sent us on our way... few weeks later still experiencing extreme pain so decide to go in for another check, they incorrectly put him down as having chest pain so obviously he was rushed back hooked to a EKG, and an iv put in for us to tell them that it's not chest pain, but anyways more xrays and sent on our way with nothing wrong again. We knew something was wrong though.

Now on to the billing, the first visit was a breeze they took the workmans comp info and it was sent on it's way, the second trip they came in asked if this was going to be workmans comp again and we said yes, here we are thinking no problems, well we were wrong. Recieved a letter, called them number to find out they didnt send it to workmans comp. My husband told them it was supposed to be sent over, the lady then said well i dont have that info so I guess you'll have to pay for it. Didnt even ask for the info or verification of possible info they had (considering it wasn't a problem 2 weeks prior)

I am so beyond frustrated with the whole experience, we knew we need another opinion so we made the drive to blackfoot. If I could give zero stars I would, its frustrating to go into a place to seek care not once but twice only to be sent away with out answers.