Day Daya

Review of Menara Peninsula Hotel

1 night stay in the Junior suite. Treated by the v...

1 night stay in the Junior suite. Treated by the view from the room, which is beautiful at night and pleasant in the morning.

This junior suite room is quite spacious. With a sitting area, work desk and 2 TVs.
Too bad 1 remote doesn't work properly.

Starting from the check-in process which is quite long. Like other reviews say. I also experienced it. But the clerk who handled me was quite helpful and friendly.

Back to the room atmosphere. My notes for this hotel are:
- AC that is not cold. For the 15dercel temperature setting feels like 25 dercel. I called the house keeping the ac technician came to tune the air conditioner. The result is the same. Still not cold. The reason is because just months ago the old room was empty of the pandemic effect.
Feels a little cooler just before Fajr. After that it wasn't cold at all, the most felt was not cold in the bed area.
Even the air conditioner on the corridor felt cooler.
- The air conditioner that is not cold has an effect on the aroma in the room that is not fresh. The smell of damp and dust was felt.
- The sheets are not neatly attached to the inside. The smell of pillowcases and sheets is not fresh enough. There are spots at several points.
- Puddle in the bathroom. In the shower and sink area. All welled up.
- The bathtub also really needs to repair all the existing handles.
- At breakfast the queue is long enough. Because the capacity is limited and maybe it coincides with the peak season it also seems like yesterday.

* Breakfast:
-Staff on duty at breakfast is quite helpfull and friendly.
- For complete breakfast, please check again. Jam that has passed its best before date (although it's still safe for consumption) should no longer be served. For a 4-star class hotel it seems less worthy of serving jam like that.
- The area for cereal collection looks untidy, messy and as if you just picked it up.
- Fewer food variations.
-The taste of the food that wins the most is ommelete and chicken porridge.
- The coissant seems to be thawing or the baking time is not perfect, so the final result is not uniform, some taste good, some are in the croissant which is not flaky and dry. So there is no distinctive aroma. In fact, it smelled of damp. Likewise with the toast. Looks like the toaster needs cleaning again. So that the aroma does not stick to the bread.

Hopefully the Menara Peninsula Hotel can correct all existing deficiencies and further improve all aspects that are the keys to good service. So that guests who have stayed overnight don't give up coming back here again.