Great, cozy hotel, spacious rooms, awful stay.

Great, cozy hotel, spacious rooms, awful stay.
Very old equipment in the gym that falls apart, creaky or not centred.
Extremely cold in the room that kept me awake the whole night. Warmer in the hallway and lovely to spend time in the reception area and the restaurant. Lovely, helpful staff at reception and restaurant.
Reception staff apologised and offer to refund, but the sleepless night still remains.