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Nathaniel Kelley

3 years ago

First of all this review is for someone who might ...

First of all this review is for someone who might be looking to sell a precious gem other than a diamond. I went into the Gold & Diamond Source today with 2 pieces of jewelry to sell. One was a basic 14kt gold rope chain and the other a 2.4ct piece of Violet Tanzanite set in decent sized gold setting for a pendant. I forget the guys name who actually assisted me, maybe Matt? Anyway, as soon as he saw that it was Tanzanite he said they weren't interested. I had an appraisal from a local GIA certified gemologist for the tanzanite piece at $2100. I realize that's in a potential high end retail setting on a lucky day, I wasn't expecting that much for it. Realistically I thought maybe 50% of the value. It was stated they had an entire case of colored Gems that weren't selling, fair enough I get it, it's the Gold and "Diamond" source, not tanzanite. He didn't want to make an offer on it, I was just curious and he stated $225, which I obviously didn't take. The thing that got me was I have read such high reviews as to the level of the staffs professionalism and that's why I came in. They didn't even take the time to evaluate the gem. Also I was heckled by one of the four guys standing behind the counter with their arms crossed when I first came in because I said, "I have 2 pieces of jewelry that I am looking to possibly liquidate." He repeated what I said in a slightly mockful tone and was laughing with a couple other guys. Sorry that I actually speak with some form of formal vocabulary, maybe I'll dumb down my statements a bit next time? I was offered a fair price for my chain which I accepted, but the overall experience here was just kind of awkward. I'm not really surprised since it is such a large volume dealer, they buy what they know they can sell, no problem. Maybe just control the smug frat-boy attitudes of your younger inexperienced sales-people. 3 stars.

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