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Rick Dixon

3 years ago

The heat index is about 95 today and our AC went o...

The heat index is about 95 today and our AC went out. I figured out that it was our thermostat, but it is a water furnace which most places don't carry. I called DANCO thinking that I would see if they had one that I could pick up. Long story short, the guy on the phone coached me through what I needed and since I am an engineer I was able to glean enough from a short conversation to figure it out. I went to lowes and got what I needed and fixed it myself for 80 bucks. I was not expecting this person to give up enough information so that I could fix it myself. Whoever you were, I want you to know that I was going through a very difficult morning and you sir are now my hero. I will for sure call DANCO again in the future for all of my HVAC needs. THANK YOU.

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