Jessica

Review of AMJ Montreal

We use AMJ in Montreal, but to my disappointment i...

We use AMJ in Montreal, but to my disappointment it was not professional as I expected. First, on the move day of Feb.27, there were only one aged man and a lady showing up for the moving. My husband even needed to help them move boxes from the bedroom downstairs to the front door. Second, they brought no tools for disassembling our bed. My husband drove the lady back for getting tools. It took half over 40 minutes back and forth. Thirdly, the sales people didn't do the follow-up proactively. We got no final estimate on the same day and even the second day. Lastly, they didn't use plastic protector for the mattress as they promised. They only put a shabby blanket on it. It was just a beginning !

Today is already April 16. The worst part is that the company double charged our move. So Next week, we need to resolve another problem!! I can't imagine how careless they are. Only a few days after we talked to the sales manager in Montreal for ending one problem, a new one comes! I will definitely not use them again.