Chris Richmond

Review of Agero, Inc.

Terrible service, rude customer complaint departme...

Terrible service, rude customer complaint department and possibly criminal. Pressured me to give my credit card number in a very stressful situation, charged me over $300 for a tow that I didn't need and now, 8 days later, still haven't returned the money. I've filed a complaint...no response; my insurance agent called to get resolution...no response. They took a bad day and turned it into a bad week. I'm dropping roadside assistance from my insurance and going back to AAA. Avoid dealing with these people if at all possible. Find out who your insurance uses for roadside assistance and if it's Agero, run away and find a different option.