Ryan Stevens

Review of Forbes Chevrolet

My wife was charged 0.5 Hours - $40 to inspect an...

My wife was charged 0.5 Hours - $40 to inspect and price a Sunvisor Cover. The little piece of Plastic that covers the Vanity Mirror on the Visor. One of the Tabs broke and it now dangles in place.

This wasn't the only charge, we also paid the normal $69 Inspection fee for the repair estimates we wanted, which is why i don't understand the additional charge?

Seriously $40 and 30 minutes to look at a broken tab and provide a replacement price. NOT replace it, just to let us know what it would cost to replace it. Which we certainly will not be doing at Forbes. I'm not a mechanic, and it would certainly not take me 30 minutes to determine its broken and look it up on the system to determine the price.

My wife did argue the charge, but paid, and resolved to not using Forbes service anymore. I've also provided this feedback via the Dealer Survey that GM sends out.

Just wanted to share the experience.

UPDATE: Chris from Forbes read this review, or the GMC Dealer Survey i submitted. He agreed that we should not have been charged, and sent us a refund for the $40. Felt I should update this as he did resolve the issue.