While nice to the eye, we had many complaints duri...

While nice to the eye, we had many complaints during our trip. A coworker and I each stayed for a conference, and at nearly $350/night there are expectations of organization and a customer first mentality.

List of complaints:

1. Air Conditioning is tied to Inncom Energy Management System and is tied to a motion sensor, so when you go to sleep and don't move, the room get's hotter than 40 hells, not unique to any room, heard this complaint over and over with colleagues at conference.

2. In room refrigerator has 2 hour timer, meaning you put your beer in the fridge and voila it's hot in a couple of hours.

3. Golf course Manager is very rude, we had multiple tee times set for the afternoon. The resort hosted a morning tournament that ran over by a couple of hours. Tee times were delayed 45+ minutes and we were shotgun started, staff offered a discount from standard fee to twilight (so from $250/rd to $150/rd and the manager told the staff in front of customers,"Don't just offer up discounts like that." We were not able to play 18 due to the late start, and would have made it had we started on time.

4. At a higher end resort catering to those willing to spend a bit, you'd expect a decent wine list at the restaurants - not to be seen. There are about 20 bottles on the list with 90% of the reds being standard grocery store California Cabernets at standard 500% markup over the store. Very unimpressive.

While all of these complaints would be mere annoyances at a lower end resort, this is unacceptable at a place that will be taking nearly $1,000/day in room, food and entertainment.