Monica Pacheco

Review of VMS Data

I am the office manager for Holt General Contracti...

I am the office manager for Holt General Contracting, which Kristin Hughan had posted a review one year ago regarding this company - only because Andrew had asked her to do it right then and he would do a review for us as well. THIS company is the worst and most unprofessional company I have ever dealt with.

First off: It took them more than 3 months to get our website up and running, and once it was up and live it was like pulling teeth out to get anything updated on our site. Pictures, wording, etc. I sent photos and emails and never got responses.

At the beginning of this year, we Incorporated and I asked Andrew to get the new logo up that I emailed him. They said they would get it on there and never did. I also had Andrew go onto my computer to remove any harmful things and after he did - I could not longer get online and had to restart from a date prior to when he messed with it.

2 months ago, due to the everyday email complaints to Andrew regarding no communication - they decided they were going to show me how to add photos; and I did. After 3 weeks of uploading photos and changing the pages and information they sent a form to sign that we were satisfied. As soon as I signed the form - I went to the website and everything that I did over the course of those weeks (over 100 hours) was DELETED; including the changes made by the graphic designer whom did the changes to show me how and made those changes live. I sent an email infuriated and Andrew calls the owner stating I am misrepresenting the company and lying and that I deleted everything or did not save it. I advised Andrew everything was saved because clients looked at the site as I made those changes and now all was gone. He through his accusation out and refused to let us talk. The owner said we would cut ties, and Andrew's response was "that is fine I can delete the site as quick as a click of the button" and HE DID. We have a attorney working with us because due to Andrew deleting our website even though we own it - we lost about 4 clients from Angie's List because the email associated with the website also went down. - and Angie's List had sent us requests for work and because we did not receive these people responded with reviews and went elsewhere. We also have costs associated with me doing the work we were paying them for and We had to rush and find a new SEO company because Andrew removed our Google listings as well.

I was contacted by the Design company that did the websites for Andrew because they noticed our site was down and we found out that VMS does not even do the web designs and they never even paid the designed for majority of the websites built.

Oh, and their Blogging was a joke - had nothing to do with our work or our company....

WORST MARKETING COMPANY I EVER DEALT WITH.