Bathri S

Review of Gatwick Europa Hotel

What you pay is what you get. Run down hotel and m...

What you pay is what you get. Run down hotel and more looked like hit hard by COVID at present. Car park is so messy but it was empty, can park anywhere. COVID restrictionists strictly followed inside the hotel with signs all over the place.

Hotel looks so empty and there was no staff to welcome guest. You need to ring bell and wait for receptionist to arrive at reception. Check in at 4pm but we requested an elderly receptionist who arrived after few minutes at front desk for check in at 3.50pm as we arrived bit early. With a loud rude voice she stressed two times check in is at 4pm you need to wait although it looked like the room was ready.

Swimming pool is open from 6.30am to 8pm in the evening but hotel guest will never get a slot as it can be booked by everyone in the area, COVID restriction applies as only 4 people allowed in an one hour slot.

A budget hotel with only basic amenities, a place to sleep, shower and go off. Good for people who work in the local area, not good for family. They got a lift as our Bedroom was in 1st floor. Room was sanitised and looked clean but old. Everything need to be changed and I don t understand why this hotel is still functioning.