Michele Davis

Review of Health First

I would rate this company a 0 if I could. My son d...

I would rate this company a 0 if I could. My son died recently and I had costs associated with his death. I got behind in paying my monthly premium. I called to make a payment plan for the past-due premium amounts. My payment plan request was denied and I was told my health insurance would cancel retroactively. This means I will incur the potential hundreds/thousands of dollars in medical costs for my mammogram, lab work, and doctor visit I had during the period I presumed I had medical coverage. I understood my health coverage would terminate, but to not allow me to have a payment plan and terminate my health coverage retroactively is a cruel and nasty.