Pedro Salazar Review of Service America Enterprise, In...
Terrible experience with this Service America cont...
Terrible experience with this Service America contractor. I was completely ripped off by them. Bought an A/C unit with them 2 years ago, Trane Brand, and its been giving me issues ever since. After the first year it broke down, and of course Trane is only responsible for parts but not labor. Called service America and charged almost $500 to replace one part.
About 6 months later the A/C broke down again now with an internal leak. Service America adviced that they would have to fill the A/C with gas so they could identify the leak but of course just for that they charged me $300, without mentioning the $180 charge for just coming to see the A/C. After they identified the leak they told me it was an issue with the Unit and they needed to install a new part. Over the phone the told me they were going to charge me $150 an hour for the labor and that it usually takes about five hours. The technician came and did the job in one hour and 45 minutes, but they said they still had to charge me the five hours completely because that is just the price for the installation.
I've been dealing with them for almost 10 years and I can say that I have had enough of them ripping people off and being completely unfair. I almost paid for a second a/c unit that they sold me and keeps on breaking. TERRIBLE COMPANY STAY AWAY!
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