Priya Thad

Review of Center for Neuroscience Tucson...

I spent about half of my daughter's visit in tears...

I spent about half of my daughter's visit in tears while being rudely hushes and shushed and then ignored by the neurologist (Monica). No respect was extended to me as the mother of a child that has been sick a lot. And while I choked back tears, she asked my daughter if I am more affected by her issue than she is. Of course my 11 year old, seeing me crying, said yes.... but my child knows that I have calmly cared for her as we have tried to figure this out. Their company website or paperwork asked that I come with details... the more the better. The neurologist definitely did not want details. She instead put pressure on my 11 year old to explain issues she has been having. It is like asking someone about their trip to the store to buy milk. Eventually, you have done it so often and mindlessly that details do not come so easily. Even the date of your last sickness becomes vague. This is how my child is toward her discomfort. She has had it enough that it is just something she deals with and tries to ignore. I cried in the neurology office simply because I knew my child's descriptions were vague and she was not able to focus on specific episodes/symptoms. I tried to advocate for my child and was rudely shushed with loud sounds that a frustrated mother gives an unreasonably fussy child. It was very upsetting to feel like my one opportunity to tell a neurologist exactly what has been happening was slipping away. It bothered me to hear my child later say, "She was being rude to you, mommy, wasn't she?". Needless to say, my child felt ill for the rest of that day, having seen me upset. My main concern for the neurologist was whether my child suffers from Abdominal Migraines or not. I am not sure if that was explained to me or not. Thankfully my insurance paid for our neurology appointment. I was first told that it would not be covered, and I was still willing to go. If I had paid for such ill treatment, I would have asked for a refund. No respect, and definitely no compassion.