Horrible experience. The handle WAS cut on my lugg...

Horrible experience. The handle WAS cut on my luggage and my clothes were damp that were in the suitcase.
We came from Phoenix on a group bus trip. My husband's bag was lost somewhere in the hotel and finally recovered.

One of the members of our party, had her bag missing for hours. When they finally found it, her clothes were scattered all over the property and her medication was missing and her clothing and other contents in her bag was missing; including her iPad.

I filed a report and I have been trying to contact someone for 2 months, without success.

I am very disappointed and surprised to be subject to this sort of treatment, at HARRAH'S.

It could possibly be, just at this location.
Many in my group had problems of some nature, during the 2 days we were there.

I am very upset and can not believe they would not take responsibility for this..

I WOULD NOT RECOMMEND THIS HARRAH'S in
LAUGHLIN. NEVADA to anyone.

Janice MANGATAL