Bart Salatka

Review of RIDE Cyclery - Encinitas

This is my local shop and I have been here several...

This is my local shop and I have been here several times over the last few years. The customer service is very good and it is a friendly shop. If anyone asked, I would have recommended them. The other day they took it to the next level to make me write a post.

I was replacing my brake pads and bleeding my hydraulic brakes for the first time. I had bought a bleed kit from Amazon and have a lot of tools, so I thought I was ready to go. It turns out, the bleed kit for Shimano brakes also needs an extender that didn't come with my kit (road vs. mountain or newer version, I am not sure). I also didn't have a 7mm wrench. So back to Amazon - $7 (Park) wrench + $2 extender, delivery in 1 to 2 weeks. So I go to the shop and they have the wrench for $6. The funnel extender is not a part for sale, but they come with some new bikes and they have a few on hand. So they give me one.

I have gotten good advice on everything I have asked about from tires to repairs, shoes and nutrition. They don't all know everything, but they are not afraid to say they don't know and they ask around the shop for the person who does know.