If I could give 0 stars I would. Waited over a mon...

If I could give 0 stars I would. Waited over a month for some aids to make daily living easier. I called my insurance company and they never received any paperwork. I called Health Care Solutions back and was basically called a liar. Worst customer service. If you re native and dealing with NIHB avoid this place like the plague.

I went to a competitor, within 2 hours of my claim being faxed to NHIB, the company was sent a follow up form for me to fill in. There s no way that Healthcare Solutions sent my claim in twice and never received anything from NHIB. The problem isn t NHIB like Healthcare Solitions is trying to pass off, it s Healthcare Solutions. They couldn t care less. The manager who I tried to talk to was incompetent. All he could do was put be on the phone with the employee who said she sent it twice and then said I was lying. Avoid this place at all cost. There s much better places out there.