I hope that no one else has to go through the comp...

I hope that no one else has to go through the complete and utter mess that we had to when we trusted Reilly to refinish our 90-year old original hardwood floors. To summarize: The owner said they could sand and refinish floors. They attempted to, and it quickly became apparent that the people they put on the job had no idea what they were doing, they were using the completely wrong equipment (as verified by 2 other actual professional wood floor refinishers that came to view their "work"), a quick Google search showed that floors that looked a lot worse than ours could easily be made to look like new by people who knew what they were doing (they tried to convince me twice that this was "as good as these floors can look"). We asked them to stop and attempt a fair negotiation of payment for the work considering we had to bring in another contractor to actually refinish the floors. They stubbornly, unprofessionally, and aggravatingly do not even attempt a good faith negotiation with us and instead they slap a lien on our house without properly notifying us. Three years later we have to deal with their lawyer to get it removed (it cost us a lot, and he was a jerk) to be able to complete a refinance on our house. On the bright side, the delay in refinancing our house meant we got an even better interest rate, so it worked out in our favor (sort of) in the end. Even though we had to pay them to ruin our floors, we have moved on. We just hope no one else has to go through this with them. If you ever get a lien put on your house by an unscrupulous contractor, find me, I know what to do now. The laws are written in favor of the contractors in Ohio, but I found some good resources (a little too late to help us) throughout this process.