R

Robert Stinman

4 years ago

I Ordered a radiator that I was told would ship fr...

I Ordered a radiator that I was told would ship from utah, which would have made it possible for it to get to me in the time frame I needed. I called to verify and was assured that it would indeed ship from utah. Once the item processed and shipped I was notified via the tracking number that it actually drop shipped from Kentucky which added additional ship time to my location . If I had known this was the case I would have paid the extra 40 bucks for next day service gladly but now I will not receive my radiator in time . I attempted to cancel the current order and reorder with next day and was told there was no way and I would just have to front the extra money and also pay to ship the original back if I wanted to go that route. In the days of amazon 2 day shipping and excellent return policies I'm surprised that a company with such strict policies is still around . Next time I'll use my prime account. Lesson learned . Buyer be ware

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