Erin R Review of Falcon Express Transportation,...
Very poor experience with this company. Their driv...
Very poor experience with this company. Their driver made a mistake with my address and failed to deliver my package. When they called to let me know my address was incorrect, I immediately called back and provided clear directions on where my condo was. They assured me the driver would either return later that day or the next day to deliver the package.
The next day, when my package still did not arrive by 4 pm, I called again. The rep then reassured me that the package would be out that day and the driver could not give her an ETA. At 8 pm, when it was still not here, I called again. The rep told me the person I spoke to earlier that day didn't bother to read the ticket, that the driver did not have my package at all and they would deliver it tomorrow. There is no way to track your package online.
Judging by the other reviews here from employees, this company sounds like a shitshow.

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