Jewel Walker

Review of Casa Cubana

So...I really feel bad for this because this restu...

So...I really feel bad for this because this resturant has great potential but clearly missed the mark. We are currently under order to take out only. Love the idea that this small business could stay open and serve families in the most hygienic way. Two stars because they weren't equipped to actually be open and have great service. We ordered the family meal deal with 2 meats 3 side..25 bucks Is a great deal right?! Well I was informed they ran out of beans but needed 30 minutes for a new pot. I complied. We arrived 40 minutes later...the lady at the window seemed clueless about my order. It became clear several folks were answering the phone but didnt share the info with anyone else in the restaurant. First red flag...after she figured out that we did in fact have an order there were still no beans...she asked us to wait 10 more minutes ok this is a total of 50 minutes at this point...30 minutes later still no beans. I'm irritated at this point because why not just tell folks no more black beans tonight.I started to notice cars lining up waiting for service. Iconsidered leaving as other folks were doing. I was like today was the day they decided to make food for the public. I walked past a customer complaining about portion size. Meeting me at the door was the staff member with my food warning that the food was still very hot. We paid and left.
Get home and yes the portions were extremely small for 4 but at least we had food. And those beans that we waited eternity for were welll....hard and undone. The steak was vinegary and bland but the chicken was seasoned well. Would I give them a other opportunity??...perhaps on day I have far more patience. I wont be rushing back anytime soon. I think they should have closed if they couldn't deal with the volume. All money isnt good money and can translate to a poor review.