Tanesha Wilkins

Review of Graced Kennels

Poor communicating with the entire staff. Rules on...

Poor communicating with the entire staff. Rules on how long an animal needs to be vaccinated before boarding was never discussed. As a veterinarian from Tuskegee University class of 2013 I was denied services because the manager who doesn't have medical experience or knowledge refused to believe that my 8 year old, 94 lb in pristine health rottweiler was unvaccinated. I explained to her as veterinarian it is unethical for us to vaccinate our own pets, so I didn't have a document stating that off hand. I explained to her that I had just relocated to this area and circumstances arises where I needed to board him. The owner asked did I have the stickers from the vials? I asked her how would that prove those stickers were given to him? The manager never looked at my credentials or license to verify any of my story. She explained that exceptions couldn't be made, that despite me paying to vaccinate my pet by a colleague the week I was attending on boarding him just to have legal documentation would not suffice. Discrediting a professional is not only unprofessional but tact less. It's like talking to a doctor and saying we can't make changes to the prescription instructions.