This was our second attempt at staying at this hot...

This was our second attempt at staying at this hotel. We were previously compensated for a free room due to a very unpleasant first visit. The pool was so overcrowded we could not use it. There was a soccer convention staying at the hotel and kids were running around everywhere unsupervised. It was complete chaos! I made several complaints to management that evening. We had to use the stairs to get to our room, which wouldn't have been bad if my daughter didn't have an injured knee. The elevators were really slow and had only one working. Kids were playing on the elevators hitting every floor button. We will not be going back.