I was waiting for someone who was visiting the cli...

I was waiting for someone who was visiting the clinic the other day. I was complete floored by what occurred in the waiting area!! If I were a patient I would be completely uncomfortable! Office staff were asking and giving case specific information where others who were waiting while a client was on the phone with someone specific to her case at the same time she was on the phone with one of her workers telling her she was going to get in touch with her therapist regarding her discharge status. I shouldn't overhear another client's personal business! I have never in my life seen unprofessional business practices and will be filing a complaint!