This is a very nice spa. It is very clean and the ...

This is a very nice spa. It is very clean and the girls who work in the front desk are nice and professional. At the end of April I had a Vitalize peel done and had great results. I started to peel after about 36 hours after application and peeled heavily for about 6 days. I went back on on 05/29/2018 and had the Rejuvenize peel done (by a different esthetician) which is the strongest they offer. I was supposed to start peeling in 24-48 hours. Needless to say I never peeled. I didnt even flake or have any slight change in my skin. I have had a 4 peels in the past and i have always peeled. I called them on 06/01/2018 (after waiting 72 hours) and explained to Anna that I hadnt peeled at all, after explaining that I had the strongest peel done she said she would advise the esthetician that performed my peel and she would have her contact me. Its now 06/05/2018 and I have yet to receive a call from anyone at their clinic. I would think that after paying $220 for a peel + a $20 tip and getting absolutely no results that someone would have the decency to call back a paying customer. The first esthetician was awesome, I have no idea what happened with the other woman who performed my peel (she was nice but obviously not effective). I did notice that the first esthetician took her time with me and I was there about 45 mins, when the second one was done I was in and out in about 20. I am very disappointed in this last visit and wont be returning since they obviously dont care about customer retention.