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Mitul Shah Review of Horseshoe Bay Resort Marriott
They cancelled our reservation giving us reason th...
They cancelled our reservation giving us reason that they have power outage. But I know the reason they gave us was sounding fishy. such a big resort and they dont have generators?? really? They did not even call us to inform this. Luckily we called them to confirm our reservation, for this huge resort they don t have power generators?? It s totally made up story. I had rented car for this trip from Houston, now I have to bear the cost for car rental. This is not acceptable, no courtesy to call customer and inform about cancellation.
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