R

REINALDO ORTEGA

4 years ago

The guide Felipe of this agency is rude, harsh and...

The guide Felipe of this agency is rude, harsh and has no respect for dealing with tourists. Not wise and careful with older tourists, it is also irresponsible to park the car in the wrong direction, putting the lives of tourists in the van and those coming in the right direction at risk.
He has no profile for dealing with people, he has already done other tours with this agency and we have never felt as disrespected as customers on tours with him! For him there is only his truth and his arrogance, he is unwilling to listen and to respect opinions different from his, much less to understand that to be a guide requires resilience! I highly recommend Whipala as long as this guide does not accompany your tour! I only regret that he is part of this agency and leaves such a bad impression. There are other complaints on his tripadvisor too!

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