4 years ago

We were so excited to stay here, and spent the ext...

We were so excited to stay here, and spent the extra money to get a full suite. So it was especially disappointing to have the experience we did. The room heat didn't work the first night, so we had an engineer in our room till 11pm, and finally ended up with a space heater. No one at the hotel offered any apology, or recompense, which I found disappointing. And while the hotel is older/quaint, our room was just unclean. I found a french fry on the floor (not ours), an empty medicine bottle near the bed (also not ours) and the linens were torn, sills dusty, etc. Such a LETDOWN.

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