Dr Ali gets 10 stars, but sadly, much of the staff...

Dr Ali gets 10 stars, but sadly, much of the staff here gets very few. I wish the management would realize the importance of good customer service, perhaps making a priority of finding well-spoken, patient and educated employees. Being scolded and feeling like you've interrupted someone's day while trying to schedule an appointment has happened more than once, and it's almost laughable. There are enough poor reviews, pertaining to staff, for this office to know what the overall perception of the office is, and after all, perception is reality.