Gene Barnett

Review of The Neat Company

I have been a NEAT user for several years and have...

I have been a NEAT user for several years and have been operating on the legacy software since the beginning. Recent events required me to replace my laptop and reload the software, hence the change to the cloud based system. The NEAT Technician (Alvi) took several days to reload and migrate all of my data from my backup hard drive. He did an excellent job in getting me back up and running, followed up with me each day to check on the progress and explained the process at each step. I Give Alvi "5 Stars" for his support and efforts to get me migrated!!
The reason for the 4 star overall is because I still have issues with using the software with my Mac. I currently use a windows PC to use NEAT which happens to be my work computer but my personal computer is a Mac which is still a problem after reloading the latest drivers and software.
Alvi, Fantastic job thanks a bunch!