TG Appliance was the installer of choice when I pu...

TG Appliance was the installer of choice when I purchased my recent Electrolux refrigerator from Tasco Toronto. With our old fridge suddenly dying on us without notice, and with no backup, we needed one purchased and installed quickly. Both Tasco and TG Appliance delivered. Our new fridge was purchased, delivered and installed within two days of placing the call! The fastest any other GTA appliance company could get us a new unit installed was a minimum of one week later. Bravo to both companies for coming through!

I received confirmation of the installation date the day I purchased my fridge from Tasco and the very next day I received a confirmation of the delivery time which was a two hour window. Some companies won t commit to a time window, so I was pleased TG Appliance offered a short delivery window. It meant that we didn t waste our whole day waiting to accept delivery of our appliance.

I really like the reservation system used by TG Appliance. It was entirely automated, and I received multiple updates by phone and text. The first update was the day before confirming my installation time. I also received a text when the installation crew was five minutes away. The crew also gave me a courtesy call when they were half hour away. I also received a follow up text/email after delivery checking to make sure everything went well. Professional and convenient. I wish all delivery companies had this system.

A team of three arrived to deliver the fridge to the main floor of our house. They were courteous, professional and efficient. They knew what they were doing, which is comforting when they are lugging around a 300 lb. appliance. They put down running matts and an edge protector to protect our hardwood floors. They navigated the tight doorway without incident. They installed the water line to the fridge and gave me a few helpful tips. It was during COVID, and they always wore their masks inside the house. The last delivery team (from another company) tore up our hardwood floors during the process, so needless to say, this was an entirely different experience!

I will use TG Appliance for my next appliance delivery and installation if given the choice. Best delivery experience ever!