Asela Wimalaratne

Review of Grange Barnet Land Rover

Very disappointing service- booked vehicle in for ...

Very disappointing service- booked vehicle in for service on Tuesday- told they needed to drain battery over night and test it- I agreed to proceed. Nobody contacted us on Wednesday- I called them at 5- was told I'd be called back... no call back- so called again at 6pm. Staff said the technicians had gone home! Received a missed call in the morning- called them back 20mins later- switchboard couldn't connect me to anyone- as nobody was available!- she said she'd email someone to contact me! Very poor communication with the customer, nobody to get any information from when we call them- only an apologetic phone operator! Best avoid this place!