Lucia Sanz Review of K-tuin, Sistemas Informáticos
A shame of service.
A shame of service.
I buy an iwatch and they tell me that it will arrive the next day (Friday). On Friday I get into the tracking of the package and it puts me in delivery until 4 in the afternoon that says that there is an incident in my address, I call the store and they tell me that the incidence is that my postal code belongs to several towns and that I have not specified, it is worth the packages usually arrive to me but well I accept it and it tells me that they have already changed my address and that if it does not arrive on Friday afternoon, it will arrive on Monday.
Today Monday I go to see the monitoring of the order and it puts me in distribution, until 4 in the afternoon that it puts me back that there is an incident, I call the store again and they hide in that it is the postal code again and I asked her what her partner did the other day, who assured me that she had left it on right? And he says no that his partner if I change it with which I do not know the reason why today my package has not arrived. Far from compensating me with something for the delay and inconvenience, he tells me that if I do not want it, when the package arrives I will reject it and the money will be returned to me .... we are ashamed of service. SINCE THEN I WILL NEVER BUY AGAIN HERE.
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