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David Larsen

3 years ago

Website barely works, won't let me add a card, got...

Website barely works, won't let me add a card, got disconnected with no notification. Even have confirmation of payment, but was never told that it was declined. Paid their $60 reconnection fee because... what else do you do. Most companies will call before disconnecting, it seems they want to disconnect you to get their holiday bonus. (DURING A PANDEMIC THEY CUT OFF SOMEONE'S WATER BEFORE TRYING TO MAKE CONTACT)

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