Terry installed by HVAC unit in 2012. He returned...

Terry installed by HVAC unit in 2012. He returned to do an inspection of the unit and demonstrated again, his technical competence and helpfulness in explaining to me the issues in layman terms to help me understand. Terry also provided good preventative maintenance advice for my consideration to ensure my system continues to work well. Terry has great customer service and I was glad that he is still the technician who is assigned to my home.