Eric Hsu and Jim Chambers

Review of The Ford Store San Leandro Lin...

Scheduling service online was easy and convenient....

Scheduling service online was easy and convenient. Staff was pleasant. Online estimate for "value" service (which is what I scheduled) was ~$75, but initial estimate when I checked in was ~$230! I asked why it was so much higher, and it must have been for the highest level of service, because it was quickly reduced. If they had tried to up-sell me, it would have been one thing, but I was unhappy that they tried to get me to agree to something as the default option.