Brenda Smith

Review of Autonation Toyota Thornton Roa...

Positive. My car was a total loss so I needed to r...

Positive. My car was a total loss so I needed to replace it and did not want to purchase a brand new vehicle at this time. So, I purchased a 2007 Honda Odyssey with leather and a sunroof with 81,000 miles. for about $10,000 notes around $260 with the gap insurance. My credit score was about 575. The whole experience was awesome from beginning to end at Auto Nation Toyota because they truly understood were I wanted my down payment and notes to be. I purchased the car on Monday and noticed that it made a clicking sound on the front right tire when I turned the steering wheel to the right real hard so I had it towed to the dealer after I made an appointment. They ordered a drive axle and said that they would buff out a scratch that I put on the van parking it in the dark in my yard to close to my trees. It feels more like friends than strangers and the environment is very welcoming with fair prices. I have some items already off of my credit report and will use the vehicle as a trade in on a new vehicle.

Negative: 1. I wish the sale had been a better price like $7,800. 2. Longer warranty on drive out. My warranty is 90 days or 4,000 miles same as buy here pay here. I found one dealership that offers 2 years or 24,000 miles on any used car. So, I will purchase an extended warranty if I still need to keep the vehicle without it being a part of my car note. 3. I originally started shopping at Auto Nation Honda with a lady named Stella but the vehicle was not on her lot and she did not get credit for the sale which bothered me a little when she brought is to my attention. I wish they had a better system for the employees to make a sale. 4. My vehicle rides really well but it needs windshield wipers and a drive axle. I missed it when I test drove it. They could do a better job detailing a car and making minor repairs so that wen you drive out your good to go.