I did not realize care like this existed in Americ...

I did not realize care like this existed in America, it was so bad. I was vacationing in Key West and broke my leg. The break was so severe, they transported me to Kendall Regional, without asking me where I wanted to go. When I got to Kendall regional, I was left in the ER for over 24 hours because there was not a bed in the ortho unit. During my time in the ER, whilst under heavy sedation, they kept asking me to to sign forms that I would be financially responsible for my HC. I kept asking them if they took my insurance provider. They would refuse to tell me, saying they did not know, but still would demand I sign the forms. One guy even went as far as to tell me I should not worry about if they took my insurance, I should just sign. After hours of demanding to know if they accepted BCBS, someone from the admin office finally came down and said they did.
The ER care was non-existent other than to give out pain meds. My boyfriend had to provide nursing care, including helping me with bed pans, as there was no staff. No one spoke English to be able to ask for help. Finally after 24 hrs, I was transferred to the ortho unit.
Again, I had only one nurse that spoke english and the nurses's aides had bad attitudes and did not help. My boyfriend had to help me with everything again. The entire week I was there, they did not ask if I wanted to brush my teeth or have a bath. My boyfriend made sure my teeth were brushed every day. I finally had to demand the one bath I received. My hospital gowns were only changed 3 times in a week. They did change my bandages but used really strong tape and literally tore large patches of skin of of my leg which still have not healed over a week after discharge.
The surgeon was good, but I only spoke to him three times the entire time I was there.
Truly the worst healthcare experience of my life . In the future I will always research where I want to go in case of a HC emergency if I am traveling away from home. If it wasn't for my boyfriend providing care, I would have laid in my own filth for an entire week. Please do not leave your relatives for a moment if you have to bring them to Kendall Regional.