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TheMsbebe00

3 years ago

Signed up at Costco over two months and only recei...

Signed up at Costco over two months and only received ONE delivery! First off the guy just delivered the water cooler on my porch in the rain without a contract or invoice he didn t bother to knock on the door. I figured no biggie I ll just try to install myself. Soon I realized they gave me all distilled water when I asked for two distilled and two purified. I just ignored it because people make mistakes. I had to call them to see when my delivery days was and how often since I didn t have a contract or invoice. The lady was so unprofessional and didn t care when I stated my concerns. Forward til this week I was supposed to receive what would be my second delivery 9/8/2020 nothing came. I had to call them only to find out they were not coming until Saturday 9/12/2020. I said ok no problem it was a holiday but I wish someone would have called me. Still no apology or nothing. Now today 5:43pm 9/11/2020 I receive an automatic call that my water will not be delivered until Monday 9/14/2020!!!! This is very unacceptable!!! I m closing this account. I ll continue to buy water bottle...

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