Michele Tucker

Review of Dan Vaden Chevrolet Cadillac

My caddie cts broke down with my daughter down in ...

My caddie cts broke down with my daughter down in Savannah, Ga. I was unable to get to her at the time as we live in Augusta Ga. Called this dealership, talked to Mrs. Suzanne, told her the problem and explained the distance between mom and young daughter. Mrs. Suzanne got me in touch with a wrecker service in Savannah that would help my daughter get the car to them and bill me for tow in repair bill.....Buzz-a-round towing handled the tow.
Once at this facility, Mr. Matt took charge of my car, had me a diagnosis, price, and time line the very next morning.
Authorized part order and repair, and car was completed on 2nd day. Was allowed to pay over phone, keeping me from having to take the extra time of driving to Savannah just to pay repair bill.
Company kept me in the loop with updates, returned all calls promptly
Loved the service and the personal feel they gave me....even though I was over 150 miles away the entire transaction.