F

The lobby itself is pretty nice, but the rooms and...

The lobby itself is pretty nice, but the rooms and the hotel itself is very outdated. The general manager Franklin was very nice and is the only person who made our stay a tad better. We first get to our room and it s in the first floor pool view. Everything seemed fine until we go inside the bathroom in which they have a humidifier, and it was leaking, I mean WATER everywhere. We contacted Franklin and they switched us over to a different room on the same floor. This room was ok no leak, we were satisfied, we moved the bed sheets because we felt as if there was sand (which it did have sand) and we pull all the sheets out and there is hair all over the sheets , which means they were not changed. We ordered new king sheets, and after waiting for about 30 minutes they brought sheets for the pull out couch. I had to physically go to the office to let them know I need KING size sheets. They then brought it and we were able to change the sheets. Next morning, my girlfriend wakes up and goes barefoot into the bathroom and again, FULL OF WATER all over the floor. These humidifiers are very inconvenient. If you are staying here, please make sure that you turn it off, it also makes the bathroom feel like a sauna. I believe this resort needs a bit more of an upgrade because it does have potential.

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