Elizabeth De La Torre

Review of AIRHEADS TRAMPOLINE ARENA

Very disappointed in our first time coming here. M...

Very disappointed in our first time coming here. My family won t be coming back. When we got here we said we have never been and have a groupon. Instantly we were treated poorly for having a Groupon. The woman didn t explain how anything worked she just talked into her headset to her manager about us having a groupon. She lectured us about how they wouldn t normally allow groupons during Friday evenings but they would allow it today. I explained I looked on the groupon and their website about time or day restrictions and nothing was mentioned. She just argued with me about not having control over that. I let it go but then she still didn t explain how anything worked so we had to figure it out ourselves. When our girls finally got to jump, the employees that were supposed to be watching/overseeing were watching tv. About half way through our time, I saw the sign about height requirements, my girls are not 48in but were in the obstacle course. I told them they weren t allowed over there once I saw it but you d think the employees would follow the rules. Overall disappointed with the staff mostly. My girls enjoyed themselves from a little bit but got bored before our hour was up.