Jay Duraikkannan

Review of Herndon Family

Stay away. I have been with them for over 3 years ...

Stay away. I have been with them for over 3 years and they SIMPLY DO NOT CARE. They don't bother to call you for your annual physicals. If you try to call them, there is this one guy who sometimes picks up the phone. He will talk to you like you owe him something. Very RUDE and totally unprofessional.

Here is my main reason that I am giving such a negative review. There is this one medication that the doctor there prescribed for me and have been on it for 3+ years. My insurance people denied my prescription request this year since I am on a new plan and asked for more data from the doctor's office via fax. They had 5 days to respond to the insurance company. They didn't care to respond. Instead, they simply told me that they will put me on an alternative medicine which will be approved. Huh? How difficult is it to just send the insurance company the data they need (simply my past medical records) so that I can have the originally prescribed medicine?

I wish I could give zero rating. I am going elsewhere. Again, stay away! You've been warned..