Very disappointing. Took us 45 min to be seated w...

Very disappointing. Took us 45 min to be seated when we had a reservation. Reservations are designed to prevent this situation. Once seated, it took another 20 min to get service and our drinks/water. An hour later, when the food arrived, it was cold. Even our 3 year old thought it was bad. Talked to the manager, who offered us more food but at that point we had been there for over an hour and a half and did not want to wait any longer for food. Went went to another place and will never return here. (The place was NOT very busy and there were several empty tables. There was/is no excuse for this)