Jenae Payne

Review of McArthur Homes

Where to start. We've been our townhome for three ...

Where to start. We've been our townhome for three years. From the beginning there have been issues resulting from shoddy and rushed workmanship. The bathtub in our master was installed at an outward slant, causing any and all water that runs down the inside of the shower to constantly drip out resulting in water damage on our floor /baseboards. We tried to prevent this by caulking around it, bc they didn't caulk the baseboards anywhere. When the carpet was installed ,they left tacks on the stairs that cut my three year olds hand open. When we asked them to fix it, they told us to "fix it ourselves". When they poured the walkway and driveway, it rained, causing the cement to be compromised. They came back a year later to seal it, but it's began spalling regardless. After contacting them about this, they said it's been three years, and not covered by warranty. Which is true, but they've already previously acknowledged their screw up, and essentially put a band aid on it and washed their hands of it. Overall, a horrible experience. When you build with McArthur, you're not getting a long term quality house.