Marco Hartmann Review of DPD
Well, what can you say about DPD ... unreliable, l...
Well, what can you say about DPD ... unreliable, lazy, lying?
I can think of a lot but unfortunately nothing good, a few years ago I often ordered things for which DPD was the deliverer, 2 parcels never arrived and 1 was 2 weeks late.
About 6 parcels were simply put in front of the door, which is directly on the street, without ringing the bell, knocking or other delivery attempts and parking permits.
3 times it was stated that the recipient (I) was not found, although I was standing at the garage and cleaned or serviced my car, but no delivery person in sight.
I took the consequence that I immediately cancel all parcels for which DPD is the deliverer or not order at all if I see it beforehand.
A good year later today I thought something has changed and I ordered an article that should be delivered 3 days ago.
Thanks to live tracking, it is quite easy to see where the van is.
On the first day it was claimed that the delivery address was not found, just like on the second day and attempted delivery.
During the live mtracking, it was clear to see that the deliverer had not even tried to find the house, which is the first house on the only street far and wide.
Which makes it clear that the deliverer did not even try to find it because at one point he was still 1km away in the next village and supposedly 5 deliveries away and suddenly claims the delivery address could not be found.
After several phone calls complaints, the 3 delivery attempt was made and the package was delivered, but unfortunately it was just a few doors down in front of an abandoned house, again without a parking permit and allegedly handed over to an Olga.
Mind you, nobody lives in the house anymore and is free to demolish.
It was lying there openly on a house with no name on the bell or mailbox.
I order a lot from everywhere and nobody, regardless of whether Hermes, DHL or various sub-companies have problems delivering or giving correct information.
In summary: unreliable, mendacious and at a loss for excuses.
NEVER AGAIN DPD!
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